Online and Mobile Tools

Cadillac recognizes the importance of vehicle maintenance and strives to make it convenient for owners to access service information. Ranging from digital resources to in-person service, Cadillac uses a variety of methods to ensure customers are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can view service and maintenance information. This application provides tailored alerts about scheduled maintenance, recalls, and maintenance requirements based on the car type and distance covered. In addition to this, the app allows scheduling of maintenance bookings with nearby service centers, view current service offers, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, works alongside the app by providing detailed information such as downloadable owner’s manuals, service calendars, and warranty details. It allows owners to keep track of their vehicle’s maintenance records and provides information on certified repair shops.

Dealership Communication

Cadillac's service center chain plays a key role in sharing service information to owners. During visits, the technicians go over recommended maintenance tasks and discuss any vehicle concerns with the driver. They offer a full explanation of what the service entails, the expected duration, and the expenses. Service centers also ensure that service records are kept electronically, making it easy for users to see all past maintenance of their vehicle.

In-Vehicle Technology

Contemporary Cadillac vehicles are equipped with advanced onboard systems that give maintenance notifications and notices directly on the vehicle's dashboard. These reminders are based on the vehicle’s mileage and driving habits, making certain that users are notified when it’s time for services such as oil changes, tire inspections, or fluid checks. The vehicle dashboard offers a detailed description of each alert, explaining the task and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who like hard copies, Cadillac offers printed owner’s manuals that feature a detailed maintenance schedule, tips for upkeep, and recommended fluids. These guides detail tire maintenance, fluid specifications, and routine maintenance, providing users with a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's online platform features a range of educational videos and how-to guides that address common maintenance tasks, such as checking fluid levels, changing a tire, or interpreting alerts. These resources enable users to take charge about their vehicle's care while understanding the importance of following a recommended maintenance schedule.